I have been promoted in to a Sales Office Manager role after completing the course. It gave me confidence to handle any employee related issue that would arise and has also allowed me to use differing styles of coaching and this in particular aided me to develop and bring new staff up to speed quicker than before.
It has also changed my personality for the better and how I approach things in life as well as in work. I am a more positive person and handle problems or awkward situations better. I’m sure if she ever met you in person my wife would say thank you to you also. – Mark Atkinson